Terms of Service

Grok Trade, LLC Current Version Effective: September 7, 2026

---

Important Disclaimer

Grok Trade, LLC ("Company," "Grok Trade," "we," "our," or "us") does not provide services as a broker-dealer, investment adviser, commodity trading advisor, commodity pool operator, introducing broker, or fiduciary in connection with its educational services. All courses, mentorship, coaching, tools, algorithms, and services are provided strictly for educational purposes only.

By accessing our website or services, you ("User" or "you"):

• Accept and agree to be bound by these Terms of Service ("TOS") and our Privacy Policy.
• Acknowledge that trading and investing involve substantial risk, including the risk of losing all invested capital and, for certain leveraged, derivative, short, margin, or futures transactions, losses exceeding the amount initially invested.
• Understand that nothing provided by us constitutes financial, legal, tax, or trading advice, or a personalized recommendation of any kind.

If you do not agree, you must immediately discontinue use of our website and services.

---

1. Acceptance of Terms

Your use of our services constitutes acceptance of these TOS. If we make material changes, we will provide notice or obtain consent as required by applicable law, and your continued use after an update may constitute acceptance of the revised terms where legally permitted. It is your responsibility to review these terms regularly.

2. Educational Purpose Only — No Investment Advice

All content — including mentoring, coaching, courses, live classes, webinars, videos, simulations, indicators, and algorithms — is provided for educational and instructional purposes only.

• Nothing we provide constitutes a recommendation, signal, or solicitation to buy, sell, or trade any security, cryptocurrency, option, future, or other asset.
• Past performance is not a guarantee of future results.
• You should always consult a licensed professional before making financial or legal decisions.

No Fiduciary Duty. We expressly disclaim any fiduciary obligation toward you.

Instruction Is Not Personalized Advice. Our mentorship, coaching, and live-classroom offerings teach general trading methodology, chart-reading, and risk-management principles. Even where an instructor discusses a chart, market, or example during instruction, that discussion is educational and general in nature. It is not investment advice tailored to your individual financial situation, objectives, or risk tolerance, and you must not treat it as such. Any decision to trade, and any trade you place, is made solely by you and at your own risk.

Impersonal Educational Content. Our generally available educational publications and content are impersonal and are not tailored to the investment objectives, financial circumstances, or needs of any particular person. Nothing in our publications or educational services is intended to create an investment-advisory relationship.

3. Separation From Private Investment Fund — No Offer of Securities

Grok Trade, LLC is an educational company. It is a separate and distinct legal entity from any private investment fund owned or managed by its principal or instructors.

• Any private fund is not offered, sold, marketed, or solicited through this website or through any Grok Trade product or service, and nothing on this website or in any Grok Trade service constitutes an offer, solicitation, or recommendation to invest in any such fund or in any security.
• The fact that a principal or instructor separately owns or manages private capital is disclosed as biographical background only. It is not a performance record, a track record, a guarantee, or an inducement of any kind, and no representation is made that any student will or can achieve any result.
• No fund performance information is provided through Grok Trade, and you should not infer any from our educational content.

4. Regulatory Status and Disclosures

Grok Trade, LLC is not registered or licensed as an investment adviser, broker-dealer, commodity trading advisor, commodity pool operator, or introducing broker with the U.S. Securities and Exchange Commission (SEC), the Commodity Futures Trading Commission (CFTC), the Financial Industry Regulatory Authority (FINRA), the National Futures Association (NFA), or any state securities regulator. We do not act in any of those capacities.

5. Trading Risks

Trading and investing involve substantial risk of loss, including the possible loss of all capital committed to a position and, in certain leveraged or derivative transactions, losses exceeding that amount. Never trade with funds you cannot afford to lose. To the fullest extent permitted by applicable law, we are not responsible for trading losses arising from decisions you make based on our educational content, tools, indicators, or algorithms.

6. Forward-Looking and Hypothetical Information

Any forward-looking statements, simulations, or examples are not guarantees of future results. Outcomes may differ significantly due to real market conditions.

7. Artificial Intelligence (AI) and Automated Features

We use artificial intelligence ("AI") and automated technologies to generate educational content and to communicate with you — including website chatbots, voice agents (over phone and SMS), automated email and messaging, transcription, and summarization. These features are operated on our behalf by our affiliated services provider, Grok Cor, LLC, together with third-party AI and platform providers.

When you use these features:

• AI outputs may be inaccurate, incomplete, outdated, or inconsistent, and are non-deterministic and may vary for the same inputs.
• AI-generated strategies, indicators, and outputs are educational illustrations only and are not trade signals, recommendations, or advice. You are solely responsible for independently verifying any AI-generated content before acting on it, and any action you take is at your own risk.
• Information you submit through an AI feature may be transmitted to, processed by, and stored by the third-party providers involved in delivering these features, and their retention practices may vary. Do not submit sensitive or confidential information (for example, government identifiers, account passwords, or financial-account numbers) into any AI feature.
• Our voice-agent calls, and other calls and messages with us, may be monitored, recorded, and transcribed for quality assurance, service improvement, record-keeping, and service purposes. Any notice or consent required by applicable law will be handled in accordance with applicable law, and you may decline or end the interaction at any time.
• We do not use AI or automated processing to make decisions that produce legal or similarly significant effects about you without meaningful human involvement.

Our handling of information collected through these features is described in our Privacy Policy.

8. Earnings & Income Disclaimer

We make no guarantees about profits, income, or success. You should be prepared for the possibility of losing money, including substantial or complete loss of the capital you commit to trading, and you should never trade money you cannot afford to lose.

FTC Testimonials Disclaimer. Testimonials reflect the experiences of the individuals who provided them and are not a representation of results you can expect. Trading outcomes vary substantially, and we do not maintain verified performance records sufficient to establish a typical financial result for our students. Accordingly, we do not represent that any testimonial result is typical, representative, or likely to be achieved by you. This disclaimer does not authorize or cure advertising that would otherwise be misleading or noncompliant under applicable law. Endorsements are provided in accordance with FTC guidelines (16 CFR Part 255).

9. Hypothetical and Simulated Performance

Hypothetical, simulated, backtested, or modeled results have inherent limitations and do not represent actual trading unless expressly identified otherwise. They may not reflect liquidity, slippage, execution, commissions, market impact, behavioral factors, or other conditions present in live trading. Where specific regulatory disclosures are required in connection with a particular presentation of hypothetical or simulated performance, those disclosures will accompany that presentation.

10. Account Registration & Security

You must:

• Provide accurate registration details.
• Keep login credentials confidential.
• Not share, resell, or transfer your account.

To the extent permitted by law, we are not responsible for losses resulting from unauthorized access caused by your failure to reasonably safeguard your credentials.

11. Fees, Payments, Subscriptions, Auto-Renewal & Refunds

General. Prices are as stated at the time of purchase. Only pricing and terms authorized by the Company in writing are valid; no employee, contractor, or representative has authority to vary price or terms verbally (see Section 14).

Payment Processing. Payments are processed by our third-party payment processors (including PayPal and Stripe). Your use of those processors is subject to their terms and privacy policies.

Subscriptions and Automatic Renewal. Certain products — including our trading algorithms — are offered on a recurring monthly or annual subscription basis. By enrolling in a subscription, you authorize us (through our payment processor) to charge your payment method on a recurring basis:

• Your subscription will automatically renew at the end of each billing period (monthly or annual) at the then-current renewal price, until you cancel.
• The billing frequency, renewal price, and renewal date are disclosed to you at the point of purchase.
• Where required by applicable law, we will provide renewal reminders and advance notice of pricing changes.
• Any change to subscription pricing will be handled in accordance with applicable law.

Cancellation. You may cancel a subscription as described at the time of purchase or by emailing [email protected]. We provide any additional cancellation methods required by applicable law. Cancellation takes effect at the end of the then-current billing period, and you retain access until that period ends. You are responsible for timely cancellation before a renewal date to avoid the next charge.

Refunds. Except where required by law or expressly provided in a signed Education Agreement:

• All sales are final.
• Refunds will not be granted for partial subscription periods or unused services.
• Nothing in this Section limits any non-waivable rights you may have under applicable payment-card or consumer-protection law.
• Legally due and undisputed unpaid balances may be referred for collection as permitted by law.

12. Electronic Communications, Email, SMS & Voice Consent

By using our services or providing your contact information, you consent to receive electronic communications from us. To the extent permitted by applicable law, you agree to receive agreements, notices, disclosures, and other communications electronically, and electronic signatures and records may have the same legal effect as paper records and handwritten signatures.

Marketing Email, SMS, and Voice. Marketing communications are sent subject to applicable consent and opt-out requirements. If you opt in to receive marketing communications by email, text message (SMS), or phone:

• You may receive recurring marketing and informational messages from us, including calls and text messages that may be placed using automated technology (such as automatic telephone dialing systems, prerecorded or artificial voice messages, and AI voice agents).
• Consent to marketing calls or texts is not a condition of any purchase.
• Message and call frequency varies. Message and data rates may apply.
• You may opt out of SMS at any time by replying STOP, or reply HELP for help. You may opt out of marketing emails using the unsubscribe link in any message. You may ask to opt out of marketing calls during any call or by contacting us. We honor legally recognized revocation methods.
• Service-related communications (for example, billing, security, and account notices) are not marketing and may still be sent.
• You represent that you are the subscriber or authorized user of any phone number you provide.

Recording of Calls and Interactions. Calls and interactions with us, including with our AI voice agents, may be monitored, recorded, and transcribed as described in Section 7 and in our Privacy Policy. Any notice or consent required by applicable law will be handled in accordance with applicable law, and you may decline or end the interaction at any time.

13. Relationship to Education Agreement — Order of Precedence

Some products and programs require you to enter into a separate, signed Education Agreement or program purchase agreement. Where such a signed agreement exists:

• The signed Education Agreement governs that purchase and the education relationship it covers (including price, refund, and program-specific terms).
• These TOS govern your general access to and use of our website and services.
• In the event of any conflict between these TOS and a signed Education Agreement as to a specific purchase, the signed Education Agreement controls for that purchase; these TOS supplement it as to all matters not addressed.

14. No Reliance — Company-Authorized Terms Only

You acknowledge and agree that:

• You have not relied, and are not relying, on any statement, promise, projection, or representation not expressly contained in these TOS or in a signed Education Agreement.
• Except where otherwise required by law or expressly authorized in writing by the Company, no oral or informal statement by any employee, instructor, contractor, sales representative, or affiliate modifies, adds to, or overrides the written terms of these TOS or a signed Education Agreement.
• Only pricing and terms authorized by the Company in writing are binding.

Nothing in this Section excludes or limits liability for fraud, intentional misrepresentation, or any right or remedy that cannot lawfully be waived.

15. Third-Party Tools and Platforms

We may integrate third-party services (for example, brokers, charting platforms, data providers, and payment processors). We do not guarantee their reliability, security, or accuracy. Your use of independent third-party services is subject to their terms and risks.

16. Market Data

Market data provided may be inaccurate, delayed, or incomplete. We do not guarantee its accuracy or timeliness.

17. Acceptable Use & Conduct

You agree not to:

• Copy, resell, or distribute our materials without permission.
• Reverse-engineer, scrape, or otherwise extract our systems, algorithms, or content.
• Use bots, scripts, or automated tools against our systems.
• Use our proprietary materials, content, systems, algorithms, or confidential information to develop, train, or materially assist a competing product or service.
• Engage in fraud, abuse, or illegal activities.

Violation may result in termination and legal action.

18. Intellectual Property

All content, curricula, indicators, and algorithms are owned by Grok Trade, LLC or its licensors. You are granted a limited, personal, non-transferable, revocable license for educational use only. Unauthorized use may result in termination and legal remedies available under applicable law. "Grok Trade" and related marks are our trademarks and may not be used without written consent.

19. Copyright Infringement (DMCA)

Notices of claimed copyright infringement must be sent to [email protected] and must comply with 17 U.S.C. § 512(c)(3).

20. Privacy & Data Protection

We collect and process data as described in our Privacy Policy, which is incorporated into these TOS by reference.

21. Children's Privacy (COPPA)

Our services are intended only for users 18 and older. We do not knowingly collect data from anyone under 18.

22. Accessibility

We strive to provide accessible services. Contact [email protected] for assistance.

23. No Warranties

To the fullest extent permitted by applicable law, our website, tools, algorithms, and services are provided "as is" and "as available" with no warranties of any kind, including implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not guarantee uninterrupted, secure, or error-free operation.

24. Limitation of Liability

To the fullest extent allowed by law:

• We are not liable for indirect, incidental, consequential, or punitive damages.
• Our total aggregate liability to you is capped at the greater of $100 or the amount you paid us in the twelve (12) months preceding the claim.

This limitation does not apply to liability for fraud, gross negligence, or willful misconduct, or to any liability that cannot be limited under applicable law. Some jurisdictions do not allow certain exclusions or limitations of liability, so some of the above may not apply to you.

25. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Grok Trade, LLC and its affiliates, officers, contractors, and instructors from any claims, damages, or losses (including reasonable attorneys' fees) arising from your unlawful use of our services, your material breach of these TOS, or your violation of the rights of a third party.

26. Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control (for example, natural disasters, cyberattacks, power or network outages, strikes, or government restrictions).

27. Dispute Resolution & Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION.

Informal Resolution First. Before filing any formal claim, you agree to attempt resolution by emailing [email protected] and allowing thirty (30) days to resolve the matter.

Binding Arbitration. If unresolved, any dispute shall be resolved by final and binding individual arbitration administered by the American Arbitration Association (AAA) under its applicable rules, including the AAA Consumer Arbitration Rules where applicable. The legal seat of arbitration will be Tampa, Hillsborough County, Florida, except where applicable AAA consumer rules or law require another hearing location or permit remote proceedings. Arbitration costs and fees are allocated in accordance with AAA rules, and each party is responsible for its own attorneys' fees unless otherwise required by law.

Jury and Class Waiver. YOU WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. All claims must be brought in your individual capacity. Class-wide or collective arbitration is not permitted under any circumstances.

Effect of an Unenforceable Class Waiver. The class/collective waiver is a material and non-severable term of the parties' agreement to arbitrate on an individual basis. If a court or arbitrator finds the class/collective waiver unenforceable as to a particular claim, then only that particular claim shall be severed and may proceed in court in Hillsborough County, Florida; all other claims shall remain subject to individual arbitration, and in no event shall class or collective arbitration proceed.

Coordinated / Mass Filings. If twenty-five (25) or more similar arbitration demands are submitted by or with the assistance of the same or coordinated counsel, those demands will be administered in accordance with the AAA Mass Arbitration Supplementary Rules then in effect, including any procedures determined by the AAA or an appointed Process Arbitrator.

Delegation. The arbitrator has exclusive authority to resolve disputes about the interpretation, applicability, or enforceability of this arbitration provision, except for the class-waiver enforceability question addressed above.

Carve-Outs. Either party may bring an eligible claim in small claims court in Florida, and either party may seek injunctive or equitable relief in court to protect intellectual property or confidential information.

30-Day Opt-Out. You may opt out of arbitration within thirty (30) days of first accepting these TOS by emailing [email protected] with your name and a statement that you opt out of arbitration.

28. Export Controls & Sanctions

You may not access or use our services if doing so would violate applicable U.S. sanctions or export-control laws. You represent that you are not a person or entity with whom U.S. persons are prohibited from dealing under applicable sanctions, including any person on the OFAC Specially Designated Nationals and Blocked Persons List.

29. Changes to Services

We may modify, suspend, or discontinue services or features at any time without liability, except as otherwise provided in a signed Education Agreement.

30. Governing Law & Venue

These TOS are governed by the laws of the State of Florida, excluding its conflict-of-law rules. Subject to the arbitration provisions above, all permitted court actions shall be brought exclusively in the state or federal courts located in Hillsborough County, Florida, and you consent to their personal jurisdiction.

31. Assignment

You may not assign or transfer these TOS or any account without our prior written consent. We may assign these TOS, in whole or in part, in connection with a merger, acquisition, reorganization, or sale of assets, or otherwise in our discretion.

32. Termination

We may suspend or terminate access where reasonably necessary, including for violation of these TOS, fraud, misuse, security concerns, legal or regulatory requirements, discontinuation of a service, or other legitimate business reasons. Upon termination, access to purchased content may be revoked, except where otherwise required by law or by the specific terms of a signed Education Agreement. Termination does not relieve you of payment, indemnification, or other surviving obligations.

33. Severability

If any part of these TOS is held unenforceable, the remaining provisions remain valid, except as expressly provided in Section 27.

34. Entire Agreement

These TOS, our Privacy Policy, and any signed Education Agreement constitute the entire agreement between you and Grok Trade, LLC and supersede all prior agreements, subject to the order of precedence in Section 13.

35. Survival

Provisions regarding intellectual property, disclaimers, no-reliance, indemnification, arbitration, limitation of liability, and governing law survive termination.

36. Contact Information

For questions about these Terms of Service: Email: [email protected] Mail: Grok Trade, LLC, 3903 Northdale Blvd., Ste. 100E, Tampa, FL 33624